Effective Date: 21/03/2026

RealReelAI Ltd (“we”, “our”, or “us”) operates the RealReelAI mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

We may collect the following types of information:

a) User Content
Videos or media files uploaded by users for analysis.

b) Device Information
Device type, operating system, and app usage data.

c) Contact Information
Email address (if provided for support or communication).

2. How We Use Your Information

We use your information to:

• Provide AI-powered content verification services
• Process and analyse uploaded media
• Improve the performance and accuracy of our services
• Respond to user enquiries and support requests
• Ensure security and prevent misuse

3. Data Storage and Retention

Uploaded content may be temporarily stored to enable processing and analysis. Data is not retained longer than necessary for its intended purpose. We take reasonable steps to securely delete or anonymise data after processing.

4. Sharing of Information

We do not sell or rent your personal data. We may share data only:

• With trusted service providers (e.g. cloud or AI processing services)
• When required by law or legal obligations

5. Data Security

We take appropriate measures to protect your data against unauthorised access, loss, misuse, or alteration.

6. Your Rights (UK & GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us at: support@realreelai.com

7. Children’s Privacy

RealReelAI is not intended for use by children under 13. We do not knowingly collect data from children.

8. Third-Party Services

The App may use third-party services (e.g. analytics, AI processing). These services may collect information in accordance with their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App or on our website.

10. Contact Us

If you have any questions about this Privacy Policy, contact:

RealReelAI Ltd
support@realreelai.com
https://realreelai.com